Amazon Work from Home Customer Service Jobs

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Amazon Work From Home Jobs

About Amazon:

Amazon, founded in 1994, is the largest online retailer in the world. With its mission to be the world’s most customer-centric company, Amazon offers a wide range of services to customers all over the globe, including online shopping, streaming of movies and TV shows, book publishing, and cloud computing services.

Why Work for Amazon:

Amazon is known for its inclusive working environment. It offers various career opportunities to people of all ages, backgrounds, and skillsets. Whether you are a fresh graduate or a professional looking for a career change, Amazon has something for everyone. Its work from home jobs program enables individuals to work remotely from any part of the world, giving them the flexibility to manage their work-life balance.

Position:

Amazon is seeking work from home professionals who are passionate about customer service and are committed to delivering the best possible experience to Amazon customers. As a virtual customer service representative, you will be responsible for catering to customer’s queries and resolving their concerns promptly.

Key Responsibilities:

As a customer service representative, you will be responsible for the following:

  • Assisting customers with their queries related to orders, shipping, payments, refunds, and returns
  • Troubleshooting technical issues faced by customers while using Amazon’s products and services
  • Providing accurate and timely solutions to customers via chat, email, and phone
  • Identifying and escalating customer issues to relevant departments for prompt solutions
  • Building rapport with customers and ensuring that their feedback is communicated to Amazon’s management team
  • Adhering to Amazon’s customer service policies and processes at all times

Skills and Qualifications:

  • Excellent communication skills, both written and verbal
  • Good problem-solving skills and attention to detail
  • Ability to multitask and prioritize work in a fast-paced environment
  • Typing speed of at least 40 words per minute
  • Fluency in written and spoken English
  • Previous customer service experience is an added advantage
  • Access to a reliable high-speed internet connection
  • Availability to work in shifts, including nights, weekends, and holidays

Compensation:

Amazon offers competitive compensation packages to its employees, including work from home professionals. As a virtual customer service representative, you can expect to earn a fixed hourly rate, health benefits, and paid time off.

How to Apply:

If you are interested in applying for this position, please visit Amazon’s official careers website and search for ‘work from home opportunities.’ Create an account, upload your resume, and fill out the application form. Successful candidates will be notified for the next steps of the recruitment process.

Final Thoughts:

Amazon is a great place to work for those who are passionate about customer service and are looking for a flexible work environment. Its work from home jobs program is a great opportunity for virtual professionals to build their career with a reputed company that values its employees. If you are looking for a work from home professional opportunity that offers competitive compensation, benefits, and opportunities for career growth, apply to Amazon today!

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