Amazon Work from Home Customer Service Representative Job

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Amazon Work from Home Job Opportunity

Job Description:

Are you looking for a flexible work-from-home job that allows you to work at your own pace and earn a steady income? Amazon is the perfect solution! As an Amazon remote employee, you will be working from home and have full flexibility to choose your own hours. You will collaborate with a dynamic team of professionals and enjoy a wealth of benefits including medical, dental, and vision insurance, paid time off, and a host of other benefits.

Job Responsibilities:

  • Handle customer inquiries, problems and complaints via phone, email and chat
  • Manage reservation process, including cancellations and refunds
  • Help clients with orders, product information, pricing and delivery options
  • Resolve customer issues regarding delivery, refunds, cancellations and returns
  • Provide input into customer service procedures and policies
  • Perform related tasks as assigned or requested

Qualification and Requirements:

  • A high school diploma or equivalent
  • Ability to navigate multiple applications simultaneously and type proficiently
  • Ability to work with a flexible schedule, including weekends and holidays.
  • Ability to communicate effectively in writing and verbally
  • Familiarity with Amazon products and services is preferred, but not required
  • Maintain a well-equipped personal workstation
  • A fast and reliable internet connection with minimum speeds of 15 Mbps dowload and 5 Mbps upload, an Ethernet cable connection directly to your computer, and a landline phone (or cell phone)

Working Hours:

You will be required to be available for at least 20 hours per week. You will have flexibility to choose your own schedule and work flexible hours – which may include weekends and holiday hours as dictated by the work volume.

Training:

You will be required to attend a paid, virtual training period. The training lasts three weeks, and you will be required to attend all sessions. Training will be provided through an online, self-paced instructional program that includes quizzes and interactive activities.

Pay and Benefits:

As an Amazon remote customer service representative, you can expect an hourly wage of between $15 and $20, depending on your region, with opportunities for overtime and bonuses based on performance. Additionally, remote employees benefit from medical, dental, and vision insurance, and a 401(k) retirement account.

How to apply:

If you are interested in working as an Amazon remote customer service representative, you can apply on Amazon’s website. Candidates will be assessed on their skills, experience, and ability to communicate effectively and efficiently. Upon submission of your application, you will be contacted within a few days regarding the next steps in the hiring process. Don’t miss out on this exciting opportunity to work with one of the most innovative and dynamic companies in the world – apply today!

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