American Express Careers Customer Service Representative

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Join American Express Careers Customer Service Team!

About Us

American Express is a global financial services company known for its exceptional customer service and innovative solutions. We are committed to providing our customers with world-class service and experiences that exceed their expectations. As part of our team, you will have the opportunity to make a meaningful impact on the lives of our customers every day.

Position: Customer Service Representative

Are you passionate about helping others and providing top-notch customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team as a Customer Service Representative for American Express Careers Customer Service.

Responsibilities

  • Answer incoming customer inquiries via phone, email, and chat
  • Assist customers with account management, billing inquiries, and general questions
  • Provide personalized solutions and recommendations to meet customer needs
  • Resolve customer complaints and issues in a timely and professional manner
  • Document all customer interactions accurately and timely

Qualifications

  • Strong communication and interpersonal skills
  • Ability to multi-task and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in Microsoft Office Suite
  • High school diploma or equivalent

Benefits

At American Express Careers Customer Service, we value our employees and offer a competitive benefits package including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Career development and advancement opportunities
  • Employee discounts and perks

Join Our Team

If you are ready to take your customer service career to the next level, apply now to join American Express Careers Customer Service team. We are looking for dedicated individuals who are passionate about delivering exceptional service to our customers. Don’t miss this opportunity to be part of a dynamic and rewarding team!

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