Chat Support Jobs | Career Opportunity with Competitive Benefits

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Chat Support Jobs

Job Description

Our company is looking for motivated and reliable individuals who are interested in a career in chat support. As a chat support agent, you will be responsible for handling customer inquiries and providing assistance through our online chat system.

Responsibilities

  • Respond to customer inquiries in a timely and efficient manner
  • Resolve customer complaints and issues
  • Provide technical support for our products and services
  • Document customer interactions and update customer information in our system
  • Work collaboratively with other departments to ensure customer satisfaction

Requirements

  • Excellent communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving skills
  • Basic computer skills
  • Ability to work flexible hours including weekends and holidays
  • Minimum education level – High School diploma or equivalent

Skills and Qualifications

  • Prior experience in customer service or technical support is a plus
  • Ability to type at least 40 words per minute
  • Ability to remain calm under pressure and handle difficult customers
  • Strong attention to detail and accuracy

Benefits

Our company offers a competitive salary and benefits package including:

  • Flexible scheduling options
  • Paid time off and holidays
  • Health, dental, and vision insurance options
  • 401(k) retirement plan
  • Career advancement opportunities within the company

How to Apply

If you are interested in this position, please submit your resume and a cover letter highlighting your relevant skills and experience. We look forward to hearing from you!

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