Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United Kingdom
This job is only available through FlexJobs
Full Job Description
Customer Service Jobs Work From Home
About the Company
Our company is a leading provider of customer service solutions for companies across different industries. We are committed to helping our clients provide exceptional service to their customers while also providing work from home opportunities for our employees.
We are currently looking for talented individuals who are passionate about customer service and want to work from the comfort of their own home. As a customer service representative, you will be responsible for providing excellent service to our clients’ customers through different channels, including phone, email, and chat.
- Handle inbound calls, emails, and chats from customers and provide timely and accurate responses.
- Assist customers with inquiries, concerns, and complaints related to products and services.
- Troubleshoot and resolve technical issues.
- Document all customer interactions and follow-up actions in our system.
- Identify and escalate issues to the appropriate teams when necessary.
- Adhere to company guidelines and protocols for customer service.
- At least one year of experience in customer service or related field.
- Strong communication skills, both verbal and written.
- Familiarity with customer service software and tools.
- Ability to multitask and prioritize tasks effectively.
- Excellent problem-solving skills.
- A quiet home office with a dedicated workspace, reliable internet connection, and a computer with up-to-date software.
- Flexible schedule with full-time and part-time positions available.
- Competitive pay and benefits package.
- A supportive and collaborative team environment.
- Ongoing training and development opportunities.
- Opportunities for career advancement within our company.
The Application Process
If you are interested in this opportunity, please submit your resume and cover letter detailing your relevant experience and qualifications. We will review your application and contact you for an interview if you meet our requirements.
Equal Opportunity Employer
We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability or any other legally protected status.