Remote Customer Service Jobs in the UK with Growing Online Retail Company

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

CUSTOMER SERVICE REMOTE JOBS IN THE UK

ABOUT THE COMPANY

We are a rapidly growing online retail company that is currently seeking enthusiastic individuals to join our team in remote customer service jobs. Our company provides a range of products from electronics to home goods, catering to a wide customer base.

We are dedicated to providing excellent customer service to our clients, which is why we are looking for individuals who are passionate about delivering quality customer service.

CUSTOMER SERVICE AGENT RESPONSIBILITIES

As our customer service agent, you will be responsible for the following:

  • Managing customer inquiries via phone, email, and social media.
  • Providing solutions and resolving customer issues in a timely and professional manner.
  • Maintaining a positive and friendly attitude towards customers and ensuring their needs are met.
  • Handling returns, refunds, and exchanges in accordance with company policy.
  • Maintaining a comprehensive knowledge of all products and services offered by our company.

JOB REQUIREMENTS

We are looking for talented individuals who possess the following qualities:

  • Excellent verbal and written communication skills.
  • Exceptional problem-solving and critical thinking abilities.
  • Strong attention to detail and organizational capabilities.
  • Ability to work independently with minimum supervision, and also work well in a team setting.
  • Minimum of 1 year experience in a customer service role.

WORKING HOURS

This is a full-time remote job with flexible working hours. You will be required to work 40 hours per week on a rotational basis between Monday and Sunday, with the option of overtime during busy periods.

COMPENSATION AND BENEFITS

We offer our customer service agents a competitive salary package that is commensurate with their experience and skill set.

In addition to salary, we also offer the following benefits:

  • Medical, Dental and Vision insurance.
  • 401k and Pension Plan
  • Generous vacation time and paid holidays

HOW TO APPLY

If you think you have what it takes to join our team as a remote customer service agent, then please send your resume and cover letter to our email address. We will contact you within 5 business days to schedule a phone interview.

We look forward to hearing from you soon.

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