Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United Kingdom
This job is only available through FlexJobs
Full Job Description
Live Chat Jobs: Join Our Fast-Growing Team!
We are a leading online e-commerce company that specializes in selling innovative products to people all over the world. Since our inception, we have been committed to delivering superior experiences to our customers and providing a supportive and engaging work culture for our employees.
As the demand for our products has grown, so too has our need for talented customer service professionals. We are currently seeking dedicated individuals to join our Live Chat team and help us continue to deliver world-class service to our customers.
What You’ll Do:
As a Live Chat Representative, you’ll interact with customers via our online chat platform to address their inquiries and resolve any issues they may have with their orders. Some of your responsibilities will include:
- Assisting customers with product questions and concerns
- Providing order updates and tracking information
- Troubleshooting and resolving any issues that arise
- Managing multiple chat sessions at once
- Escalating complex issues to higher-level support as needed
What You’ll Need:
- Excellent written communication skills
- A friendly, helpful demeanor
- The ability to multi-task and manage multiple chat sessions at once
- Able to think critically and solve problems quickly
- Highly reliable and punctual
- Proficiency in using technology and online tools
- Past customer service experience is preferred but not required
What We Offer:
- Competitive pay and benefits packages
- Flexible scheduling options to fit your lifestyle
- A supportive and collaborative work culture
- Opportunities for growth and advancement within the company
- Ongoing training and development programs
- Opportunities to work from home for qualifying employees
How To Apply:
If you are interested in joining our team as a Live Chat Representative, we invite you to submit your resume and cover letter to our HR department. We are looking for candidates who are self-starters, team players, and dedicated to delivering world-class service to our customers.
If you think you have what it takes to be a part of our team, we want to hear from you!