Night Remote Customer Service Jobs | E-commerce Company

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Night Customer Service Jobs – Remote

Company Description:

We are an e-commerce company that specializes in the sale of various products and services. We have been in business for over a decade, and our success has been due to our commitment to customer satisfaction. We believe that our customers are our most valuable assets, and we go above and beyond to ensure that their needs are met. We strive to provide exceptional customer service, and we are now looking for night customer service representatives to join our team.

Job Description:

We are seeking highly motivated customer service representatives to join our team. As a night customer service representative, you will work remotely, handling customer inquiries over the phone, email, and chat. You will be responsible for addressing customer concerns, answering product-related inquiries, and providing exceptional customer service. Some of your duties will include:

  • Assisting customers with product-related inquiries
  • Handling customer issues, concerns, and complaints
  • Providing exceptional customer service
  • Maintaining detailed records of customer interactions
  • Communicating with other departments to resolve customer issues
  • Identifying areas for process improvement
  • Meeting or exceeding performance metrics

Requirements:

  • Excellent communication skills, both written and verbal
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Ability to multitask and manage time effectively
  • Exceptional customer service skills
  • Minimum of 2 years of customer service experience
  • Experience working night shifts
  • High-speed internet and a quiet workspace

Compensation and Benefits:

  • Competitive hourly rate
  • Work from home
  • Flexible schedule
  • Paid training
  • Health, vision, and dental insurance
  • 401k plan
  • Paid time off

How to Apply:

If you meet the above requirements and believe you would be a good fit for this position, please submit your resume and cover letter. We look forward to hearing from you!

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My Remote Path Inc.
54-22 Haldane Rd, London, UK
[email protected]
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