Remote Part-Time Customer Support Representative Job

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Part Time Jobs from Home: Customer Support Representative

Summary

We are looking for a part-time Customer Support Representative to join our team and provide exceptional online support to our customers. As a customer support representative, you will be responsible for handling customer inquiries, managing returns, and ensuring customer satisfaction.

Responsibilities

  • Responding to customer inquiries via email and chat.
  • Managing customer returns and exchanges.
  • Assisting customers with product recommendations and troubleshooting.
  • Escalating customer complaints or issues to the appropriate department.
  • Coordinating with the warehouse team to ensure timely delivery of orders.
  • Maintaining customer records and updating customer information in our database.
  • Identifying and reporting trends in customer feedback to improve the customer experience.

Requirements

  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Experience in customer service or a related field preferred.
  • Ability to work independently and remotely.
  • Proficiency in Microsoft Office and Google Suite.

Working Conditions

  • This position is remote and requires working from home.
  • The schedule is part-time and requires availability for evening and weekend shifts.
  • Compensation is based on experience and will be discussed during the interview process.

About Us

We are an online retailer specializing in high-quality, sustainable products. Our mission is to provide our customers with eco-friendly solutions that meet their needs while reducing their environmental impact. We value our employees and are committed to creating a positive work environment that fosters growth and learning.

How to Apply

If you are interested in a part-time job from home as a Customer Support Representative, please submit your resume and a cover letter explaining why you would be a good fit for this role. We look forward to hearing from you!

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