Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United Kingdom
This job is only available through FlexJobs
Full Job Description
Part Time Jobs from Home: Customer Support Representative
We are looking for a part-time Customer Support Representative to join our team and provide exceptional online support to our customers. As a customer support representative, you will be responsible for handling customer inquiries, managing returns, and ensuring customer satisfaction.
- Responding to customer inquiries via email and chat.
- Managing customer returns and exchanges.
- Assisting customers with product recommendations and troubleshooting.
- Escalating customer complaints or issues to the appropriate department.
- Coordinating with the warehouse team to ensure timely delivery of orders.
- Maintaining customer records and updating customer information in our database.
- Identifying and reporting trends in customer feedback to improve the customer experience.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritize tasks effectively.
- Experience in customer service or a related field preferred.
- Ability to work independently and remotely.
- Proficiency in Microsoft Office and Google Suite.
- This position is remote and requires working from home.
- The schedule is part-time and requires availability for evening and weekend shifts.
- Compensation is based on experience and will be discussed during the interview process.
We are an online retailer specializing in high-quality, sustainable products. Our mission is to provide our customers with eco-friendly solutions that meet their needs while reducing their environmental impact. We value our employees and are committed to creating a positive work environment that fosters growth and learning.
How to Apply
If you are interested in a part-time job from home as a Customer Support Representative, please submit your resume and a cover letter explaining why you would be a good fit for this role. We look forward to hearing from you!