Remote Customer Service Representative Job Opening

Industry: Private

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Remote Customer Service Representative

About the Position

We are seeking an experienced Customer Service Representative to join our team remotely. The ideal candidate is a driven individual with excellent communication skills and a passion for providing exceptional customer service. As a Remote Customer Service Representative, you will be responsible for assisting customers with their inquiries, providing product information, and resolving any issues they encounter.

Responsibilities

  • Assist customers via phone, email, and chat
  • Provide prompt and accurate responses to customer inquiries
  • Solve a variety of customer issues with creative solutions
  • Update customer information in the database accurately
  • Escalate complex issues to the appropriate department
  • Meet and exceed daily productivity and quality goals

Qualifications

  • At least 2 years of experience in a customer service role
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional under pressure
  • Strong problem-solving skills
  • Proficient computer skills and ability to navigate multiple systems simultaneously
  • Ability to work independently in a remote environment
  • Positive attitude and willingness to learn and adapt to new situations

Requirements

  • Reliable high-speed internet and a quiet workspace
  • A PC or laptop with Windows 10 operating system and microphone
  • A headset with microphone (to be provided by the candidate)
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Completion of a criminal background check and any necessary drug screening

Compensation

This is a full-time, remote position with a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) plan with employer match
  • Paid time off and holidays
  • Ongoing training and professional development opportunities

About Us

Our company is a leading provider of innovative products and services in the industry. We strive to deliver the highest level of quality, service, and value to our customers. Join our team of dedicated professionals and grow your career with us.

How to Apply

If you are interested in this exciting opportunity to work remotely as a Customer Service Representative, please submit your resume and cover letter. We look forward to hearing from you!

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Contact Us

My Remote Path Inc.
54-22 Haldane Rd, London, UK
[email protected]
myremotepath.com