Remote Customer Service Jobs – Work from Home Opportunities

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United Kingdom

This job is only available through FlexJobs

Full Job Description

Remote Jobs in Customer Service

Looking for a career in customer service that allows you to work from home? Our company is currently seeking experienced customer service representatives to join our remote team. With over a decade of experience in the industry, we are dedicated to providing our clients with exceptional customer service and we need your help to accomplish that.

Job Description

  • Provide exceptional customer service through email, chat, and phone support to our clients
  • Handle incoming customer inquiries about product inquiries, order updates, and billing questions
  • Resolve customer complaints and issues quickly and efficiently
  • Accurately input customer data into our database
  • Maintain a positive and professional demeanor while interacting with customers
  • Work independently and meet performance metrics

Requirements

  • Minimum of 2 years of customer service experience
  • Excellent communication and writing skills
  • Ability to multitask, prioritize and manage time effectively
  • Experience with customer service software, such as Zendesk, preferred
  • Strong problem-solving skills and ability to resolve customer complaints quickly
  • Ability to work from home with a reliable internet connection and a quiet workspace

Benefits

  • Competitive salary commensurate with experience
  • Opportunities for career advancement
  • Flexible work schedule
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Generous paid time off policy

How to Apply

If you are interested in this remote customer service position, please submit your resume and cover letter to [insert email address] with the subject line “Remote Customer Service Representative.”

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.

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